PRIVACY POLICY

1. Data Controller

The controller of personal data is:

Dark Agency s.r.o.
Registered office: Vrbovská cesta 4924/161, 921 01 Piešťany
Company ID (IČO): 56256990
Tax ID (DIČ): 2122263462
Registered in: Commercial Register of the District Court Trnava, Section: Sro, File No. 56841/T
Contact email: samuelbzdusek88@gmail.com
Phone: +421 948 998 639

2. Purpose of Personal Data Processing

We process customers’ personal data for the following purposes:

  • processing orders and delivering goods/services

  • accounting records

  • handling complaints and communication with customers

  • sending marketing messages (only with consent)

  • fulfillment of legal obligations

3. Legal Basis for Processing

  • Contractual relationship (order and its fulfillment)

  • Legal obligation (e.g. storage of invoices)

  • Consent of the data subject (e.g. sending newsletters)

  • Legitimate interest (e.g. fraud prevention, website security)

4. Data Retention Period

We retain personal data:

  • for the duration of the contractual relationship

  • for the period required by law (e.g. tax and accounting documents – 10 years)

  • until consent is withdrawn (in the case of marketing)

5. Recipients of Personal Data

Your data may be provided to:

  • carriers (for delivery of goods)

  • an accountant or tax advisor

  • IT service providers and hosting providers

  • public authorities, if required by law

6. Rights of the Data Subject

You have the right to:

  • access your personal data

  • rectification or erasure

  • restriction of processing

  • object to processing

  • data portability

  • withdraw consent (if given)

  • lodge a complaint with the Office for Personal Data Protection of the Slovak Republic

7. Data Security

Your personal data is safe with us. We have adopted appropriate technical and organizational measures to prevent unauthorized access, misuse, or loss of data.

8. Cookies

Our e-shop uses cookies to improve functionality, personalize content, and analyze traffic.